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Keynote Presentation: Corporate Social Responsibility, Sustainability and Accountability: The Need for a Relational View of the Firm

The inter-related concepts of corporate social responsibility, sustainability and accountability call for a new view of the firm. In more detail, a firm cannot ignore the context in which it operates. In fact, a network of relationships connects the company to a great number of interrelated individuals and constituencies, that is, the stakeholders (e.g., employees, shareholders and the financial community, customers, suppliers, financial partners, public authorities, the community, and the natural environment). These linkages influence the way a company is governed and, at the same time, are influenced by the company’s behavior.

Thus, a firm can develop over time if it is able to build and maintain sustainable and durable relationships with the members of its stakeholder network. In this perspective, the entire set of stakeholder linkages becomes strategic for the long-term success and survival of a company. Therefore, the relationships with stakeholders are the crucial assets for a firm and its management.

 

 Presenter: Dr. Antonio Tencati, Asst. Prof. Bocconi University, Milan, Italy


One Response to “Keynote Presentation: Corporate Social Responsibility, Sustainability and Accountability: The Need for a Relational View of the Firm”


  1. The idea of corporate social responsibility (CSR) is neither new nor
    radical. The core belief is that the corporation incurs responsibilities to
    society beyond profit maximization. Huge corporations possess the
    power to control and influence the quality of life of employees,
    customers, shareholders, and residents of local communities in which
    they operate. A single corporate decision can irrevocably change the
    lives of thousands of people. Power necessarily entails responsibility.
    Managers, in pursuing their primary goal of increasing shareholder
    value, have social responsibilities beyond meeting the minimal require¬
    ments of the law. As early as 1916, J. Maurice Clark, writing in the
    Journal of Political Economy, noted that “if men are responsible for the
    known results of their actions, business responsibilities must include the
    known results of business dealings, whether these have been recognized
    by law or not”

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